Frequently Asked Questions


Frequently Asked Questions

Have any concerns? Get answers or contact our support team.

Medical Marijuana Card Doctor

Need assistance? Visit Our Support Page.

A medical marijuana card is what you’ll receive from the State after seeing a certified doctor and your application processed successfully.

Make sure you have supporting documentation available to provide as proof of your condition when you see the doctor. Staff will assist you and medical records can be requested as needed.

Yes, Absolutely. The website and service utilizes Secure SSL connections, and a norton symantec shopping guarantee safeguard for your benefit.

Each customer agrees to provide CannaMMC with atleast 30 days to attempt settlement of any billing discrepancies before initiating disputes with any third-party credit/debit card company or bank. Customer agrees and consents completely for any and all disputes, sole jurisdiction shall be maintained in court located only in Pinellas County, Florida.

After successfully receiving service from your scheduled appointment, there are no refunds available, and all outstanding payments are due and obligated to be paid. If payment is collected monthly the remaining invoice(s) and billing cycle(s) are obligated to be paid automatically per your agreement. Otherwise, the refund policy is as follows:

Customers with Monthly Payments:
– Same Day cancellation, upon refund request, receive complete 100% refund.
– Cancellation After 24 Hours, upon refund request, receive refund of the latest charge.

Customers with One-Time Payments:
– Same Day cancellation, upon refund request, receive complete 100% refund.
– Cancellation After 24 Hours, scheduled Doctor visit is canceled and a cancellation fee may apply, not to exceed $19 deducted from your refund.

Norton Symantec Shopping Guarantee

Medical Marijuana Card + Symantec Norton Shopping Guarantee

Satisfaction & Shopping Guarantee

Our service and satisfaction guarantee is backed by consumer protection benefits with an industry leading shopping guarantee with low price and purchase guarantees, while also including $10,000 in Identity Theft Protection. For the few who do not receive a recommendation for some reason or another, there’s a money-back guarantee. Customers of Legal Med Card maintaining an active card status are able to routinely receive deals and special offers providing great savings from top brands in Florida and the Country.

Norton Shopping Guarantee provides shoppers with ultimate peace of mind by providing a confident and guaranteed shopping experience. Consumers can relax knowing they are purchasing from an authorized merchant displaying the Norton Shopping Guarantee seal.

The guarantee is automatically issued once you have made a purchase, and is provided to you free. There is no cost to you for these benefits. It is not a subscription, there’s nothing to cancel. Benefits expire 30 days from the date of purchase.

When you purchase anything from a Norton Shopping Guarantee merchant, you automatically receive all the benefits of the program. Once your purchase is complete, you’ll receive your Norton Shopping Guarantee certificate—which you can use if you need to file a claim. Enrollment is absolutely free and there is nothing extra to do on your end.

The presence of the Norton Shopping Guarantee seal indicates that this merchant’s identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been inspected and verified. The merchant is monitored daily to ensure they always deliver on their terms of sale, thus assuring you a safe online shopping experience.

– $10,000 Identity Theft Protection
Safeguarding your personal information is always a top priority. But if anything happens, we’re here to help. In the event your identity is stolen, anywhere, we’ll provide access to identity recovery services, and reimburse expenses up to $10,000 for costs like attorney fees, removing criminal judgments, and disputing credit reports.

– $1,000 Purchase Guarantee
Didn’t get what you ordered and need help resolving the issue? No worries. If Norton Shopping Guarantee determines you are due a refund, you’ll get your money back – up to $1,000.

– $100 Lowest Price Guarantee
Online prices change all the time. If you buy something and see that the price has dropped, simply let us know and we’ll refund you the difference up to $100.

Norton Symantec Shopping Guarantee Benefits

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Marijuana Card Doctor Service

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